New Precertification Rules for Cigna

Cigna recently contracted with eviCore to handle its precertification program for “Major joint surgery of the hip, knee, and shoulder,” as well as “Interventional pain management.” Precertification is now required for any procedures falling under these categories when done in an inpatient setting. For outpatient surgeries, Cigna has advised to refer to patient insurance cards, which should indicate if precertification is needed.

You can request precertification from eviCore through one of the following: web: https//

Phone: 1-888-893-3297
Fax: 1-888-693-3210 (request form available at

Brandon McCurdy